Privacy Policy

1. Introduction

At Jill Davis Design (accessible at jilldavisdesign.com), your privacy and trust are paramount. We are dedicated to protecting your personal data and handling it with transparency, integrity, and in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or engage with our website and services.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all personal data collected through your use of our website, jilldavisdesign.com. Jill Davis Design is the controller of any personal information processed through its website and services for purposes defined under data protection laws. If you have any questions regarding this policy or about your personal information, you may contact us at [email protected].

3. Categories of Personal Data Processed

We process the following categories of personal data, which may vary depending on how you interact with our website and services:

a. Usage Data
Includes data about how you use our website, such as your IP address, browser type and version, time zone setting, operating system, referral source, length of visit, page views, and navigation paths.

b. Account Data
Includes information you submit when creating an account or purchasing a service, such as your name, email address, postal address, and telephone number.

c. Profile Data
Includes your preferences, past purchases, browsing behavior, interests, and any content you submit or interact with on our website.

d. Communication Data
Includes the content of your communications with us, such as inquiries submitted through contact forms, support requests, and correspondence history.

e. Technical Data
Includes information about your device and configuration, connection type, plug-ins, screen resolution, processing capabilities, and system preferences.

f. Transaction Data
Includes details of transactions you make, including billing and shipping data, payment method, order history, and delivery status.

g. Preference Data
Includes your preferences regarding marketing communications, product interests, and consent settings.

4. Legal Bases for Data Processing

We rely on the following legal bases, as appropriate, to process your personal information:

– Performance of a Contract: When you engage our services or purchase from jilldavisdesign.com, we need to process your data to fulfill our contractual obligations.
– Legitimate Interests: For the operation, analysis, and improvement of our services, provided such processing does not override your fundamental rights and freedoms.
– Consent: Where required by law, we seek your explicit consent before collecting and using your personal data—especially for marketing or cookies.
– Legal Obligation: To comply with applicable legal, regulatory, or tax obligations.

5. Your Rights

You have specific rights under GDPR and CCPA with respect to your personal data:

– Right of Access: To request access to your personal data held by us.
– Right to Rectification: To request corrections to inaccurate or incomplete personal data.
– Right to Erasure (“Right to Be Forgotten”): To have your data permanently deleted, subject to legal limitations.
– Right to Restrict Processing: To request the temporary suspension of processing under certain circumstances.
– Right to Data Portability: To request a copy of your data in a structured, machine-readable format.
– Right to Object: To object to processing based on legitimate interest or for direct marketing.
– Right to Non-Discrimination: Under CCPA, you have the right to receive equal service and price when exercising your privacy rights.

To exercise any of these rights, please contact us at [email protected]. We will respond in accordance with applicable legal timelines and processes.

6. Security Measures

We implement robust technical and organizational measures to safeguard your personal data, including:

– SSL encryption for secure data transmission
– Role-based access controls and authentication protocols
– Regular system maintenance and vulnerability assessments
– Secure data storage and regular backups
– Employee privacy training and confidentiality agreements

While we strive to protect your data, no method of transmission or storage is completely secure. You acknowledge the inherent risks and agree to use the website at your own discretion.

7. International Data Transfers

If your personal data is transferred from the European Economic Area (EEA) or other jurisdictions with data transfer restrictions, we ensure appropriate safeguards through the use of Standard Contractual Clauses or other legal mechanisms recognized by data protection authorities. Wherever feasible, we process data in jurisdictions offering an adequate level of protection as determined by the European Commission or other regulatory bodies.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting obligations. Retention periods are as follows:

– Usage and Technical Data: Up to 26 months
– Account and Profile Data: For the duration of your account, then up to 6 years
– Transaction Data: For up to 7 years for tax and auditing purposes
– Communication Data: Up to 3 years, unless part of an ongoing support case
– Marketing Preferences: Until you withdraw your consent

You may request early deletion where permitted by law.

9. Cookie Policy

jilldavisdesign.com uses cookies and similar technologies to enhance your browsing experience and collect Usage and Technical Data. These include:

– Essential Cookies: Required for site functionality and security
– Functional Cookies: Enhance user preferences and settings
– Analytics Cookies: Provide insights into user behavior, site performance, and traffic (e.g., Google Analytics)
– Performance Cookies: Assist in testing and improving site speed and responsiveness

10. Cookie Management and Compliance with GDPR & CCPA

Upon first visit to our website, you will be presented with our cookie banner allowing you to manage your preferences in accordance with GDPR and CCPA requirements. You can update your preferences or withdraw consent at any time via the Cookie Settings link or through your browser’s settings.

If you opt out of certain cookies, you may still access jilldavisdesign.com, but some features may be limited or unavailable.

11. Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 13. If we become aware that such data has been collected without verified parental consent, we will promptly delete it. Parents or guardians who believe their child has provided personal data may contact us at [email protected] for assistance.

12. Policy Updates and Notifications

We reserve the right to revise this Privacy Policy to reflect changes in law, technology, or our data processing practices. Users are encouraged to review it periodically. Significant changes to the policy will be communicated to you via jilldavisdesign.com or by email where appropriate.

Continued use after updates constitutes your acceptance of the modified policy.

13. Contact Us

For questions about this Privacy Policy, to exercise your data protection rights, or to lodge a privacy-related complaint, please contact:

Email: [email protected]
Website: jilldavisdesign.com

We are committed to full compliance with GDPR, CCPA, and other applicable privacy obligations. Should you have any concerns, we invite you to reach out, and we will respond promptly and transparently.